Shipping policy

SHIPPING & PICKUP POLICY

Local Pickup
Local pickup is available in the Yorktown, Virginia area. Customers will receive pickup information and instructions after placing their order. Please arrive during your scheduled pickup date and time.

Orders that are not picked up as scheduled should be rescheduled with Sweet Destinations as soon as possible. Because our products are perishable, we cannot guarantee freshness or availability for orders that are not picked up on the agreed date.

Shipping
Shipping is available only for select products that are eligible for shipment. Products that require refrigeration or are designated for local pickup cannot be shipped.

Shipping rates and available delivery options will be displayed at checkout when applicable.

Processing & Delivery
Processing times may vary depending on the product and order volume. Shipping and delivery estimates are not guaranteed. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, or other circumstances outside of our control may occur.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Damaged or Incorrect Orders
If your shipped order arrives damaged or you receive an incorrect item, please contact Sweet Destinations as soon as possible and provide photos of the product and packaging so we can review the issue.