Refund policy

Return & Refund Policy

Due to the perishable nature of our baked goods, all sales are final. We do not accept returns or exchanges on food products.

If there is an issue with your order, please contact Sweet Destinations as soon as possible after receiving or picking up your order. If your order is incorrect or a product is damaged due to an error on our part, please contact us with photos so we can review the issue and determine an appropriate resolution.

 
Payments and deposits for custom orders are non-refundable once preparation or purchasing of materials for your order has begun. Changes to an order are subject to availability and may result in additional charges.

Pickup Orders
Customers are responsible for picking up their orders on the agreed date and during the scheduled pickup window. Sweet Destinations is not responsible for the condition of products after they have been picked up and transported by the customer.

Food Allergies
Our products may contain or come into contact with common allergens, including wheat, eggs, milk, soy, peanuts, and tree nuts. Customers are responsible for informing us of any allergy concerns before placing an order.